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EAI Book Features Case Study by Catena Technologies CEO Randall Duran

14th Aug 2007 - The case study entitled "Enterprise Integration and Process Improvement", by Catena Technologies CEO, Randall Duran, is featured as a chapter in the reference book, "Enterprise Architecture and Integration - Methods, Implementation and Technologies", by Wing Lam and Venky Shankararaman. The chapter examines common Enterprise Integration (EI) challenges and discusses approaches for combining EI and process improvement effectively to maximize benefits.

Abstract of the chapter:

Enterprise integration (EI) can be a major enabler for business process improvement, but it presents its own challenges. Based on the process improvement experiences of banks in several different countries, this chapter examines common EI challenges and outlines approaches for combining EI and process improvement to achieve maximum benefit. Common EI-related process improvement challenges are poor usability within the user desktop environment, a lack of network-based services, and data collection and management limitations. How EI affects each of these areas is addressed, highlighting specific examples of how these issues present themselves in system environments. The latter part of this chapter outlines best practices for combining EI with process improvement in relation to the challenges identified. Guidelines are provided on how to apply these practices in different organizational contexts.

Further details on the book can be found at


For more information about on combining EI with process improvement, contact us.

About Catena Technologies

Catena Technologies specializes in technology architecture and design for business process management (BPM), enterprise integration, and enterprise content management. With over two decades experience working in the global financial markets, Catena Technologies, combines subject matter expertise with in-depth technology design and delivery capabilities.

For More Information Contact:

Catena Technologies Pte Ltd
3 Phillip Street
#10-01 Royal Group Building
Singapore 048693
Republic of Singapore
Phone: +65 6100 0881
Fax: +65 6399 0881
Web: www.catena-technologies.com